E-Book Help

Before you purchase and download one of our e-books, please read the information below. 

There are two types of files avialble, “.epub” and “.mobi.” Mobi files work with Kindles only. If you do not have a Kindle, be sure you purchase an .epub file. Epub files will work with NOOKs, Sony Readers, iPad/iPhone, and most other e-readers.

Once you have selected and purchased the ebook, you will receive an email like this: 

Your order (order# 000) at Hellgate Press included file download(s). You may access them with the following link(s): 9781555717070.epub

NOTE: Files do not automatically upload to your e-reader as they do when you purchase from Amazon or B&N. You will have to first download the file to your computer, then upload via USB cable to your device.

Click on the link provided, and your e-book file will automatically begin to download to your computer. Depending on the type of computer you have, you may be asked where you would like the file to be saved, OR, in the case of a Mac computer, it will automatically download directly to your Download folder. In either case, if you’re not sure to where the file has downloaded, simply search your computer for files ending in either .epub or .mobi, depending on which version you purchased.

If you do not have an e-reader such as a Kindle or NOOK, you can download free software that will enable you to read e-books directly on your desktop (or laptop) computer. While we do not specifically endorse or recommend any of the software available online, here are some versions you might want to try:

For Kindles, go to:  http://www.amazon.com/gp/feature.htmlie=UTF8&docId=1000493771

For NOOK, Sony and others (for PCs), go to: http://www.microsoft.com/reader/

For NOOK, Sony and others (for MACs), go to: http://www.barnesandnoble.com/u/free-nook-apps/379002321/

If you do have a Kindle, NOOK or other e-reader, follow your particular device's instructions for uploading files from your computer to your device. You will need a separate USB cable to complete the upload.

If you are still having difficulties, please contact us and we will assist you in accesing your file.

Thank you for your order--and happy e-reading! 


Copyright © 2017 Hellgate Press - All Rights Reserved | 800-795-4059